Evaluation of ERP softwares with fuzzy AHP integrated TODIM method

Authors : A. Çağrı Tolga

Pages : 1351-1370

Doi:10.16984/saufenbilder.380388

View : 20 | Download : 7

Publication Date : 2018-10-01

Article Type : Research Paper

Abstract :Since enterprise resource planning process is important for growing and developed private companies due to productivity, in the business world it has found effectively its place. ERP system softwares those are fundamental interest area of industrial engineering, have gained much importance in recent years according to doing the jobs productivity needs. In this study, a solution method is proposed for a private organization that desires to re-evaluate the distributed ERP softwares of it owns. For this, most used multi-criteria decision-making method named analytic hieararchy process is utilized for determination of criteria weights. In addition a risk involving process called TODIM insert ignore into journalissuearticles values(an MCDM method);, which is based on prospect theory, was chosen for risky and dynamic conditions in the study. Since the Nobel prize-winning prospect theory including risk avoidance and risk taking situations in decision-making behaviors has been integrated in TODIM`s decision-making process. This process involves ambiguities as well as risk. Furthermore, the company`s data privacy policy has been incorporated into the solution procedure with the fuzzy logic, which takes into account these drawbacks. Besides, it has been ensured that the cost criterion is integrated in a detailed manner. In the real world application, a selection is made between the renovation of the existing system alternative consisting of the scattered and different softwares –especially stressed on built-in software that only a majority uses-; this software’s cloud alternative and a completely different rival software alternatives. The result of this study, which examines ERP software selection under uncertainties by adding risk and cost measures, has been influential on enterprise’s preferences about this project.
Keywords : ERP systems, Multi criteria decision making, Fuzzy logic, TODIM, Equal uniform annual cost