Characterization and Comparison of the Quality Indicators of the Group Exercise Fitness Instructor, Considering the Intervenient, Gender and Age

Authors : Francisco CAMPOS, Vera SIMÕES, Susana FRANCO

Pages : 50-59

Doi:10.18826/ijsets.63014

View : 9 | Download : 7

Publication Date : 2016-06-08

Article Type : Research Paper

Abstract :Aim: The aim of this study is to characterize and compare the quality indicators of the group exercise fitness instructor, considering the intervenient insert ignore into journalissuearticles values(owner/general managers; technical managers; trainers; instructors; participants);, gender insert ignore into journalissuearticles values(female; male); and age insert ignore into journalissuearticles values(<21 years old; 21-30 years old; 31-40 years old; > 40 years old);. Material and Methods: 100 interviews were applied insert ignore into journalissuearticles values(32,54 ± 6,36 years old); and, through the content analysis technique, was reached a theoretical categorical model with 25 categories, grouped into 4 general dimensions. After that, the Chi-square test was used to test the frequency with which the sample participants are divided into the groups of the qualitative variable insert ignore into journalissuearticles values(intervenient, gender and age); is whether or not identical insert ignore into journalissuearticles values(Maroco, 2010);. Results: Considering the intervenient there are significant differences in image insert ignore into journalissuearticles values(Professional Quality);, sympathy insert ignore into journalissuearticles values(Relational Quality); and fitness level insert ignore into journalissuearticles values(Technical Quality);. In gender, the significant differences are in gaiety, empathy, availability insert ignore into journalissuearticles values(Relational Quality);, fitness level and technical execution insert ignore into journalissuearticles values(Technical Quality);. Finally, in age, there are significant differences in assiduity, dedication insert ignore into journalissuearticles values(Professional Quality); and in the empathy insert ignore into journalissuearticles values(Relational Quality); Conclusion: The organizations insert ignore into journalissuearticles values(gyms); can and should train their employees insert ignore into journalissuearticles values(fitness instructors);, in order to establish behavioral standards, considering the participants characteristics to, by that, increase their satisfaction and loyalty levels.
Keywords : Fitness, Instructor, Quality, Age, Gender, Intervenient,