SATISFACTION OF HEALTHCARE STAFF WITH THE QUALITY OF WORKING AND RESTING AREAS: HEALTHCARE INTERIORS IN THE CITY OF İZMİR, TURKEY

Authors : Çiğdem ÇETİN, Gülnur BALLİCE, Zeynep TUNA ULTAV

Pages : 365-385

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Publication Date : 2019-09-30

Article Type : Research Paper

Abstract :While many studies have focused on Patient-Centered Design in healthcare facility interiors, few have looked at Staff Centered Design. However, the quality of healthcare interiors is important for improving staff job satisfaction and performance. The main aim of this paper is to analyze the role of interior design parameters, such as color, materials, lighting, and acoustics, in terms of the physical and psychological needs of doctors and nurses in their healthcare working and resting areas. Within this framework, t hree hospitals in İzmir, Turkey, were selected as the case study. The methodology includes four instrumental components: literature review, on-site observations, structured questionnaires, and semi-structured interviews. The results of this study have the potential to fill a significant gap in addressing hospital interiors in İzmir in terms of creating greater awareness of design to improve users’ physical and mental health, and to allow them to work in healthy, happy, safe, and comfortable environments.
Keywords : healthcare interior design, İzmir healthcare buildings, healthcare working spaces, healthcare resting spaces, healthcare staff satisfaction, user centered design