The Relationship Between Empathic Tendency and Communication Skills: An Investigation on Undergraduates at Karabuk University Department of Public Relations and Publicity

Authors : Begüm AYDIN

Pages : 26-46

View : 54 | Download : 36

Publication Date : 2023-07-30

Article Type : Other Papers

Abstract :This study discussed the relationship between the communication skills of individuals and their empathic tendency levels, and the population of this study consisted of the undergraduates of Karabuk University Faculty of Business, Department of Public Relations and Publicity. One of the aims of the study is to explain the relationship between the communication skills and empathic tendencies of individuals. The other aim is to determine whether factors such as gender, public relations education and the educational status of parents make a significant difference in these variables. Data were obtained from 231 undergraduates by survey method. Hypotheses were tested with Pearson correlation test, regression analysis, t-test, and ANOVA analysis. In conclusion of the study, a moderate, positive, and significant relationship was found between empathic tendency and communication skills. Also, it was found that empathic tendency significantly predicted communication skills. Between the education level of the parents and empathic tendency, and between the education level of the mother and communication skills wasn’t found significant difference but a significant difference was found only between the education level of the father and communication skills. It was observed that there wasn’t a significant difference between public relations education grade level and empathic tendency, but a significant difference was determined between public relations education grade level and communication skills. Finally, while there was a significant difference between the empathic tendencies and communication skills of females, it was determined that females’ empathic tendencies and communication skills were significantly higher than males.
Keywords : İletişim Becerileri, Empatik Eğilim, Halkla İlişkiler ve Tanıtım