Knowledge Production Systems in Tourism in Higher Education Institutions: Proposing A Performance Assessment Protocol Based on A Brazilian Experience

Authors : Thiago DUARTE PİMENTEL, Sara CONCEİÇÃO DE PAULA

Pages : 15-35

Doi:10.31822/jomat.543115

View : 13 | Download : 8

Publication Date : 2019-07-31

Article Type : Research Paper

Abstract :Considering the gap between production of knowledge in tourism and its transference insert ignore into journalissuearticles values(mainly by the socialization educational process, but also via tacit apprenticeship in workplace and also in general terms, e.g. university – society diffusion of knowledge);, this paper presents a protocol developed by the authors driven to manage human resources insert ignore into journalissuearticles values(a critical factor of success); in the Knowledge Production Systems in Tourism insert ignore into journalissuearticles values(KPST);. For that, we have made a literature review, giving relevance to the problem of the absence of knowledge production in tourism and its consequences. Methodologically, the paper focuses on the micro-level of the systems’ components insert ignore into journalissuearticles values(human resources);, aiming to identify the main regular characteristics and making a correlation of them with the other members of the system. These profiles, relationally combined, can offer an analytical structure of the team, and doing so, we can observe their most prominent and distinctive factors in a KPST, as well their fragilities. Specifically, it is presented here the assessment of the professors-researchers’ team performance aiming to achieve an academic management tool. Our results show: insert ignore into journalissuearticles values(1); the collective productivity and their related profile, as well insert ignore into journalissuearticles values(2); the degree of expertise and asymmetry in individual productivity of professors-researchers, and insert ignore into journalissuearticles values(3); the possible inconsistencies between the expertise of these professionals versus their performanced areas. In conclusion, two main contributions are advocated: insert ignore into journalissuearticles values(1); the preparation of a research protocol itself, which has been translated into software, and insert ignore into journalissuearticles values(2); the derived indicators used for the survey of diagnosis, for monitoring and evaluating the performance academic management. 
Keywords : Human Resources Management, Academic Management, Higher Education Institutions