DATING APP USER EXPERIENCES: A PHENOMENOLOGICAL ANALYSIS

Authors : Sena Kurt, İhsan Eken

Pages : 57-67

Doi:10.7456/tojdac.1562134

View : 110 | Download : 122

Publication Date : 2025-01-01

Article Type : Research Paper

Abstract :An increasing number of dating apps are available on mobile platforms and are based on the matching of various user profiles with multiple user profiles. This article takes a phenomenological perspective to understand dating app user experiences. The research aims to explore in-depth the experiences of users on such apps. The study uses a phenomenological research design from qualitative research methods to understand users\\\' emotions, thoughts, and experiences while using dating apps. The data collected through in-depth interviews with participants were analyzed to understand their experiences and identify common themes. Through this study, the study attempts to make sense of how these experiences affect users\\\' daily lives and relationship-building processes by addressing issues such as the challenges, satisfaction, expectations, and relationship-building processes that users face when using dating apps. This analysis offers subjective insights into the design and user experiences of dating apps. Two dominant themes emerge from the analysis of participant opinions. Application hardware and user satisfaction are these. Post-match control, incorrectly functioning algorithms, and user verification are the three subheadings under application hardware. Conversely, subheadings related to user satisfaction include matches, community pressure, and ecosystem differences.
Keywords : Dating App, Phenomenology, Mobile App, User Experience