IMPACT OF AI SYSTEMS ON MANAGERIAL DECISION-MAKING PROCESS

Authors : Zainab BEIROUTY

Pages : 205-234

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Publication Date : 2019-08-15

Article Type : Conference Paper

Abstract :Almost every aspect of modern human life is influenced by science and technology. In other words; it can be said that technology is invading people’s lives in every single use starting from smart phones up to smart homes and medical surgery. The name of Artificial Intelligence refers to the work processes of machines that would need intelligence if humans applied it. As people’s lives’ complexity level increases, the AI or what is called (robots) become significant trying to digitalize all our work processes and move all business sectors to complete automation as much as possible. In what most scientists called the fourth industrial revolution; robots have taken an enormous step-in decision-making process and selecting employees, especially in some companies in Japan. Moreover; replacing some human resource departments in some companies with a complete AI system that can perform selection, recruiting, appraising, and training for the employees. All these reasons pushed to ask the question of what extent can robots’ effect on management positions, and can they perform accurate decisions instead of humans? In this paper; the impact of AI on the human managerial decision-making process will be investigated. Also, if AI systems will replace human managers will be investigated through the use of previous researchers and conducting other research methodology to obtain more relevant and accurate data for future studies.
Keywords : Management, AI systems, Managerial Decisions, Automation