ISO 9001:2015 QUALITY MANAGEMENT SYSTEM IN CREDIT GUARANTEE FUNDS

Authors : Malik-aidar ABAKIROV, Gulbaira NARMATOVA, Abdil TASHYROV, Syrgak ABAKIROV

Pages : 28-42

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Publication Date : 2022-10-21

Article Type : Research Paper

Abstract :The article is devoted to the experience of implementation and application of the Quality Management System insert ignore into journalissuearticles values(QMS); for the management of credit and guarantee funds of developing countries insert ignore into journalissuearticles values(on the example of OJSC «Guarantee Fund» in the Kyrgyz Republic); in accordance with the requirements of the international standard ISO 9001:2015, as well as the construction of a process approach and implementation of risk-based thinking within the framework of the ISO 9001:2015 standard. This article describes the key points and important aspects of the ISO 9001:2015 standard and, in particular, the results of the implementation of this standard in OJSC «Guarantee Fund». The article proposes models for integrating the QMS into the business processes of credit guarantee funds.
Keywords : ISO 9001 2015, process approach, process, process owner, inputs, outputs, process diagram, quality indicators, Shewhart Deming PDCA cycle