INVESTIGATION OF VARIATIONS IN THE SOFTWARE DEVELOPMENT PROCESS: A CASE STUDY

Authors : Yılmaz GÖKŞEN, Sabri ERDEM, Bilgehan ÖZTÜRK

Pages : 1063-1077

View : 23 | Download : 7

Publication Date : 2009-11-01

Article Type : Research Paper

Abstract :This study employs the business software project variations in understanding the customer. The relevant literature shows many business software implementation failures and their reasons. Our research is based on a real case study in Turkey and it has a potential for encountering in any location of the world as well as in Turkey. We focus on a business software implementation process and obtain observational data from project meetings and interviews. Our findings show that the most of the factors, that affect the software development process’ success; are understanding the customer, good communication and promises
Keywords : Software development process, software project management, software project failures