EXAMINING THE RELATIONSHIP BETWEEN VIOLENCE AGAINST HEALTHCARE WORKERS AND THEIR LEVELS OF EXHAUSTION, CONFIDENCE AND SAFETY

Authors : Bahar Celbiş, Özlem Özaydın

Pages : 421-432

Doi:10.21121/eab.20240305

View : 69 | Download : 103

Publication Date : 2024-07-11

Article Type : Research Paper

Abstract :Background: This study aims to determine the relationship between violence against healthcare workers and their burnout, confidence, and safety levels. Methods: The descriptive and cross-sectional study sample consisted of 535 healthcare workers working in a foundation hospital. Data were collected through a questionnaire. The questionnaire included demographic questions, research questions about violence, \"Safety and Confidence Scale of Healthcare Professionals\" and \"Maslach Burnout Scale.\" Student\'s t, Mann Whitney-u, Kruskal-Wallis, Chi-Square, Pearson Correlation, and Linear Regression tests were applied. Statistical significance was accepted as 0.05. Findings: The majority of the participants were female, between the ages of 26-35, single, and had an associate degree. The perceived safety level of those exposed to violence decreases (p<0.001), and burnout level increases (p<0.001). Injury as a result of violence significantly decreases the perceived safety level (p=0.019). The status of being subjected to violence does not vary according to the employees\' demographic characteristics or working life data. Conclusions: Violence decreases employees\' perceived safety level and increases burnout. It is recommended to implement psychological support or rehabilitation programs for healthcare workers to reduce violence-related burnout and increase confidence and perception of safety.
Keywords : Workplace Violence, Healthcare Workers, Burnout, Confidence, Safety