THE ACCREDITATION PROCESS OF CIVIL AVIATION CABIN SERVICES PROGRAMS AND THE IMPORTANCE OF VOCATIONAL EMPLOYMENT

Authors : Mesut ÖZTIRAK

Pages : 37-49

View : 28 | Download : 42

Publication Date : 2023-06-30

Article Type : Research Paper

Abstract :As the civil aviation industry is getting increasingly competitive, airline companies in Turkey and the world need a qualified workforce. The competitive market conditions have also changed the cabin crew recruitment criteria. In order to survive in a competitive environment, airlines have no choice but to increase their service quality to the extent that passenger satisfaction is ensured. As the public image of airline companies, the cabin crew profession is getting more and more critical every day. Civil aviation companies need well-equipped and trained personnel in terms of time management and cost-effectiveness. Considering the time and cost allocated to training personnel without vocational training, the demand for qualified personnel is highly reasonable. This study focuses on the importance of accreditation of higher education civil aviation cabin services programs in universities by the General Directorate of Civil Aviation insert ignore into journalissuearticles values(SHGM); in the vocational employment of graduates of education in these programs. Within the scope of the study, it aims to raise awareness that airline companies greatly favour students who graduate from programs accredited by DGCA during the recruitment process when cost, time and human resource quality are considered.
Keywords : Sivil Havacılık, Kabin Hizmetleri, Sivil Havacilik Kabin Hizmetleri Programı, Akreditasyon